What makes smart technology?

An "intelligent technology" is such if:
"Innovates in previously unthinkable contexts" (60% of respondents, multiple responses allowed),
"Enable a new process" (53%),
"Enable new customer / user experiences" (48%),
"Transform an existing process" (43%).

Smart technologies are aptly named this way because they use the Internet and advanced levels automation to work with effectiveness and efficiency, often making automated based choices on previous experiences and settings default.